Here you'll find answers to our most commonly asked questions.
Bright Spot Members Club
Do offer team memberships?
Yes! If you're interested in finding out more about how your whole team can become members, please contact Katie and Rob on [email protected] and they can discuss the details with you.
Team memberships are annual, and start from a minimum of 3 people.
Is it possible to switch my subscription over to a colleague?
If you have an individual membership, it isn't possible to switch memberships. You would need to cancel and then your colleague will need to join in their own name.
If you are part of a Team Membership we can swap members in and out of your subscription allowance. Please email [email protected] with your request.
Is it possible to pause my subscription?
We can't pause memberships at this time.
How do I cancel my subscription if I need to?
Please email us at [email protected] and we can let you know how to do this.
The cancellation process differs depending on your payment plan and joining date.
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